Orchard
Client Delivery: Senior Executive
Reports to: Head of Client Delivery
The Senior Executive in Client Delivery is a key engine of Orchard’s day to day success. This role turns strategy into impactful work across media, content and campaigns. You’ll be creating strong client work, reliably and to a consistently high standard. Playing an active role in building brand narratives that earn attention and drive meaningful engagement.
You are trusted to work on accounts, projects and relationships with confidence, ensuring clients feel looked after and delivery feels effortless.
Purpose
To deliver high quality client work day to day, ensuring projects are well run, communication is clear, and Orchard’s standards are upheld across every interaction.
Key Responsibilities
Client delivery & management
Support the delivery of clients, ensuring work is completed on time and to brief
Act as a reliable day to day contact for clients, building trust through responsiveness and clarity
Ensure tasks, actions and next steps are clearly defined and followed through
Flag risks, issues or scope changes early and escalate appropriately
Project & campaign coordination
Deliver projects and campaigns under the guidance of senior team members
Coordinate internal teams and external suppliers to keep work moving smoothly
Track timelines, deliverables and approvals, maintaining momentum across accounts
Support effective use of resources by planning work realistically and proactively
Media & Reputation Managment
Build strong relationships with media, journalists and key stakeholders
Develop compelling pitches, press materials and reactive statements
Monitor news, trends and sentiment to identify opportunities and risks
Support clients through fast-moving or sensitive communications moments
Content, activation & Social media support
Translate brand strategy into ideas and stories that resonate with audiences
Support the creation and delivery of content across social and PR channels, ensuring it is on-brand, channel-appropriate and commercially effective
Assist in campaign activation by managing social publishing, reactive content and real-time engagement, helping brands show up consistently and credibly in culture
Contribute to community management and influencer activity, supporting audience engagement, creator partnerships and performance tracking to strengthen reach and trust
Reporting & evaluation
Assist with monitoring, reporting and evaluation activity
Gather data, results and insights to support client reporting
Ensure reporting is accurate, timely and aligned to agreed objectives
Ways of working & team contribution
Follow Orchard’s delivery systems, processes and ways of working.
Contribute positively to team rhythm, meetings and collaboration.
Manage your own workload effectively, balancing multiple priorities.
Be open to feedback and committed to continuous improvement.
Learning & development
Build strong foundations in client delivery, project management and communication.
Develop confidence in managing clients and projects with increasing autonomy.
Actively engage in training, coaching and development opportunities.
Measures of success
Success in this role will be measured by:
Quality and timeliness of client delivery
Client feedback and satisfaction
Reliability in managing tasks, projects and communication
Contribution to team effectiveness and morale
Progression in skills, confidence and responsibility
Why this role matters at Orchard
This role is where Orchard’s promises meet reality. Strong Senior Executives make client work feel easy, dependable and well cared for - creating the foundation for long term client relationships and growth.
Closing date: 26 June 2026
For more information or to apply, please send your CV to georgie@orchardpr.com